Support

Do you have a general question, need support or want to return a product? Choose the form that best matches your request. For product inquiries, please use the contact form linked directly on the relevant product page.

Choose the right form

Contact Form

Use our contact form for general questions, support requests or any other matter. For product inquiries, please use the contact form linked directly on the relevant product page.

All fields marked with * are required.

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PDF, PNG or JPG file, in total max. 20 MB

Return Form

Would you like to return a product? Use our return form to provide the necessary information quickly and easily.

All fields marked with * are required.

Device Information

Condition of the device

The device was*

A cleaning fee / additional expense fee will be charged for devices that have not been cleaned.

Reason for return

If you return an item because you no longer need it, you will be issued a credit note for the corresponding amount. The amount of the credit note is based on the applicable return policy and is determined on a case-by-case basis.

The device is*

Drag files here or

PDF, PNG or JPG file, in total max. 20 MB

Delivery address

After submitting the completed form you will receive a confirmation e-mail. Please print this e-mail and enclose it with your shipment.